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FAQ

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Can a person of any age rent from KwikCampers?Your youngest driver must be at least 21. Young Driver Surcharges may apply for drivers under 25. We apologise but we are unable to rent to persons aged over 75 years due to insurance issues.
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How can I pay for my rental?Payment can be made by bank transfer.
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Can I collect my rental from Launceston Airport?Cars: If you advise us of your flight details, our partner Launceston Drive Park Fly (LDPF) will collect you from the airport when your flight arrives and take you to your rental car. Trailers: Trailers are picked up from our rental office. Please advise us of your flight details and we will collect you from the airport when your flight arrives and take you to our rental office so we can show you how our trailer system works.
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What if I have to cancel a booking? Are there any cancellation fees?A ‘no show’ or ‘cancellation’ fee will apply if you fail to notify us of your intended cancellation prior to the date and time of the commencement of your reservation. No refund will be given if you fail to notify us at least 24 hours before the start of your booking.
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What happens if I return the vehicle late?We allow you a grace period of 2 hours after your scheduled return time. If the vehicle is returned late, we will charge you for an additional day at the rate specified in your booking form. There may also be additional charges. Please refer to your rental terms and conditions for full details.
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Can I extend my rental during the rental period?Yes. Please contact the office as soon as possible to arrange a longer rental period.
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Can I bring my rental vehicle back early?Yes, but please note a refund may not be applicable.
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What should I do if I have an accident or breakdown?Free roadside assistance is provided for inherent mechanical faults in the car, but fees and charges apply for all other faults or driver errors. Please contact us straight away if your vehicle develops any issues or if you have an accident and we will be able to help you with the next steps. Please refer to your rental terms and conditions for full details.
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Can I bring my pets?Pets will be considered on a case by case basis.
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Can I go off-road?Vehicles are permitted on unsealed roads (gravel roads) provided they are gazetted roads shown on council maps. You are not permitted to drive on any ungazetted roads including but not limited to both sealed or unsealed roads that are: fire trails, forestry roads, unformed roads, tracks, beaches, sand, deserts, rocks, fields, paddocks or grassed areas or areas of snow, unless the area is a designated camping ground. Please see your rental terms and conditions for full details.
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Can I take my rental vehicle into National Parks?Yes. Vehicles are allowed in to all national parks provided roads are open for use. You will need to purchase your own Parks Pass from Parks and Wildlife Service Tasmania. http://passes.parks.tas.gov.au
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Can I take my rental outside of Tasmania?No.
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Do you have GPS units or maps?Yes, GPS units are available at a daily charge. Regional maps are available free of charge from our offices.
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I'm arriving / leaving on the ferry terminal in Devonport. Can I book a one-way rental?Yes, however there will be a ONE WAY FEE. If you are flying in to Hobart, one-way rental may be possible by negotiation. Please contact us to discuss your options.
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Is there a minimum rental period?Yes. All of our vehicles have a minimum rental period of two days.
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Can I use my own car and just hire the trailer?Absolutely! Our trailers can be towed by most vehicles with a standard towing hitch. Please contact us if you are unsure.
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What are the dimensions of the camper trailer?The camper trailer is x metres long and x metres high. Please consider the height of your trailer when entering undercover car parks and other low access areas.
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Can I fit my bicycle in the camper trailer?All camper trailers come fitted with bicycle transport racks that will fit two standard road or trail bicycles. You can also hire bicycles and helmets from us.
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Do I need a special licence to tow a trailer?No special licence is required to drive a car with a trailer in Tasmania. We do require that you have a full drivers licence (L and P plates not permitted).
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Is there a different speed limit for cars towing trailers?You can drive at the maximum posted speed limit on any given road, so long as your GVM (Gross Vehicle Mass) does not exceed 12 tonnes.
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Is it dangerous to drive on Tasmanian roads after Sunset?Per kilometre, more animals die on Tasmanian roads than anywhere else in the world. The easiest way to avoid danger to yourself, your passengers and your vehicle and also avoid adding to this statistic is to only travel during the day. Local wildlife is far more active between sunset and sunrise, so if you must travel at night, drive carefully and at a lower speed. If you drive below 80 km/hr you will be half as likely to hit an animal. If you do hit an animal: - Stop if it is safe to do so to check yourself, your passengers and your vehicle for damage - If there is any damage to the car, please contact us as soon as possible. - If the animal is still alive, you can Bonorong Wildlife Rescue Service on 0447 264 625 (0447 ANI MAL) for advice on what to do. - If the animal is dead, make sure it is clear of the road so it does not invite scavengers such as the Tasmanian Devil onto the road to also be hit by cars. Please only attempt to stop if it is safe to do so. You can't help if you are in danger yourself.
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